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THE FUTURE OF GOVERNANCE: HOW ELECTRONIC GOVERNMENT IS REVOLUTIONIZING PUBLIC SERVICES

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This article discusses how electronic government (e-government) is revolutionizing public services by improving efficiency, access, and transparency while presenting challenges such as cybersecurity risks and implementation costs. As we move towards a more digital world, e-government will become increasingly important for governments to deliver efficient and responsive services to citizens.

AUTHORS

J.Rahmonov

Toshkent davlat yuridik universiteti

Tags

# эффективность# efficiency# электронное правительство# e-government# Дизайн# государственные услуги# public services# boshqaruv# прозрачность# transparency# samaradorlik# кибербезопасность# digital technologies# access# доступ# elektron hukumat# governance# raqamli texnologiyalar# davlat xizmatlari# kiberxavfsizlik# o‘zaro hamkorlik# цифровые технологии# accountability# cybersecurity# best practices# citizen-centered design# interoperability# foydalanish imkoniyati# oshkoralik# hisobdorlik# ilg‘or tajribalar# подотчетность# лучшие практики# ориентированный на граждан

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References

United Nations Department of Economic and Social Affairs. (2018). EGovernment Survey 2018: Gearing E-Government to Support Transformation towards Sustainable and Resilient Societies.

European Commission. (2020). The European eGovernment Action Plan 2016- 2020.

World Bank. (2021). E-Governmen

Meijer, A., Curtin, D., & Hillebrandt, M. (2012). Open Government: Connecting Vision and Voice. International Review of Administrative Sciences, 78(1), 10-29

Panagiotopoulos, P., & Aloudat, A. (2016). Towards a Framework for EGovernment Transformation: Lessons from the Singapore Experience. Government Information, 33(3), 472-483.

UN E-Government Survey 2022: Digital Government in the Decade of Action for Sustainable Development - United Nations

Handbook of Research on E-Government Readiness for Information and Service Exchange: Utilizing Progressive Information Communication Technologies - Adeoye, Blessing & Ayo, Charles

E-Government: Concepts, Methodologies, Tools, and Applications - Management Association, Information Resources

Electronic Government: Concepts, Methodologies, Tools, and Applications - Management Association, Information Resources

Kostopoulos, G., & Tsoukalas, I. A. (2020). E-Government and Governance: An Overview of Theoretical Approaches and Empirical Findings. Information Polity, 25(2), 93-111.