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This paper examines the utilization of artificial intelligence (AI) to address various challenges faced by businesses, particularly focusing on small businesses in Uzbekistan. Through a comprehensive literature review, case studies, and analysis, it explores how AI technologies can enhance operational efficiency, decisionmaking processes, and competitiveness. The research methodology involves a combination of qualitative analysis and case studies of small businesses in Uzbekistan. The findings suggest that AI adoption can significantly benefit small businesses by optimizing processes, improving customer engagement, and driving innovation. However, challenges such as limited resources, technical expertise, and cultural barriers need to be addressed to facilitate successful AI implementation. The paper concludes with recommendations for small businesses in Uzbekistan to leverage AI effectively and recommendations for policymakers to support AI adoption initiatives.

  • Read count 16
  • Date of publication 05-04-2024
  • Main LanguageIngliz
  • Pages376-384
English

This paper examines the utilization of artificial intelligence (AI) to address various challenges faced by businesses, particularly focusing on small businesses in Uzbekistan. Through a comprehensive literature review, case studies, and analysis, it explores how AI technologies can enhance operational efficiency, decisionmaking processes, and competitiveness. The research methodology involves a combination of qualitative analysis and case studies of small businesses in Uzbekistan. The findings suggest that AI adoption can significantly benefit small businesses by optimizing processes, improving customer engagement, and driving innovation. However, challenges such as limited resources, technical expertise, and cultural barriers need to be addressed to facilitate successful AI implementation. The paper concludes with recommendations for small businesses in Uzbekistan to leverage AI effectively and recommendations for policymakers to support AI adoption initiatives.

Ўзбек

Ushbu maqolada korxonalar, xususan, Oʻzbekistondagi kichik bizneslar duch keladigan turli muammolarni hal qilish uchun sunʼiy intellektdan (AI) foydalanish masalalari muhokama qilinadi. Maqolada adabiyotlarni har tamonlama o‘rganish, amaliy tadqiqotlar va tahlillar orqali Sun’iy intellekt texnologiyalari operatsion samaradorlikni, qaror qabul qilish jarayonlarini hamda raqobatbardoshlikni qanday oshirishi mumkinligi muhokama qilinadi. Tadqiqot metodologiyasi Oʻzbekistondagi kichik biznes subʼyektlarining sifat tahlili va amaliy tadqiqotlarini oʻz ichiga oladi. Natijalar shuni ko'rsatadiki, sun'iy intellektni qo‘llash jarayonlarni soddalashtirish, mijozlar bilan o'zaro munosabatlarni yaxshilash va innovatsiyalarni rivojlantirish orqali kichik biznesga sezilarli foyda keltirishi mumkin. Biroq, sun'iy intellektni muvaffaqiyatli joriy etish uchun cheklangan resurslar, texnik bilimlar va madaniy to'siqlar kabi muammolarni hal qilish kerak. Maqolaning yakunida Oʻzbekistondagi kichik biznes subʼyektlari uchun sunʼiy intellektdan samarali foydalanish boʻyicha tavsiyalar va AIni joriy etish tashabbuslarini qoʻllab-quvvatlash boʻyicha menejerlarga tavsiyalar berilgan.

Русский

В данной статье рассматривается использование искусственного интеллекта (ИИ) для решения различных проблем, с которыми сталкиваются предприятия, в частности малый бизнес в Узбекистане. На основе всестороннего обзора литературы, изучения конкретных примеров и анализа в работе рассматривается, как технологии ИИ могут повысить операционную эффективность, процессы принятия решений и конкурентоспособность. Методология исследования включает в себя сочетание качественного анализа и тематических исследований малого бизнеса в Узбекистане. Полученные результаты свидетельствуют о том, что внедрение ИИ может принести значительную пользу малому бизнесу за счет оптимизации процессов, улучшения взаимодействия с клиентами и стимулирования инноваций. Однако для успешного внедрения ИИ необходимо решить такие проблемы, как ограниченность ресурсов, технических знаний и культурных барьеров. В заключение статьи приводятся рекомендации для малых предприятий Узбекистана по эффективному использованию ИИ и рекомендации для руководителей по поддержке инициатив по внедрению ИИ.

№ Author name position Name of organisation
1 Ziyodinova N.Z. Assistent Farg‘ona politexnika instituti
№ Name of reference
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13 Sheth, J. (2019). "AI 2030: Long-term implications and policy considerations." Journal of Public Policy & Marketing, 38(2), 168-182.
14 Tadelis, S., & Zettelmeyer, F. (2020). "The economics of AI: A roadmap for the new AI economy." National Bureau of Economic Research.
15 Wang, D., Zhang, S., Feng, Y., & Zhang, L. (2023). "Artificial intelligence adoption in small and medium-sized enterprises: A systematic literature review." Journal of Business Research, 150, 1-15.
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