The process of digitalization of services improves their security, availability and functionality, and a complex configuration is formed between the traditional properties of products and services and the new “digital” ones. This confirms the relevance of studying the essence of services and the characteristics of ongoing changes in order to identify trends and problems of digitalization and form institutional conditions for the development of this area, taking into account the influence of the digital transformation of the economy. The article examines the content of the “service” category, systematizes and classifies services, characterizes the level of development of digital services abroad, and analyzes the trends and problems of digitalization of the service sector in the EU.
The process of digitalization of services improves their security, availability and functionality, and a complex configuration is formed between the traditional properties of products and services and the new “digital” ones. This confirms the relevance of studying the essence of services and the characteristics of ongoing changes in order to identify trends and problems of digitalization and form institutional conditions for the development of this area, taking into account the influence of the digital transformation of the economy. The article examines the content of the “service” category, systematizes and classifies services, characterizes the level of development of digital services abroad, and analyzes the trends and problems of digitalization of the service sector in the EU.
Xizmatlarni raqamlashtirish jarayoni ularning xavfsizligi, mavjudligi va funksionalligini yaxshilaydi, mahsulot va xizmatlarning anʼanaviy xususiyatlari bilan yangi “raqamli”lari oʻrtasida murakkab konfiguratsiya shakllanadi. Bu raqamlashtirish tendensiyalari va muammolarini aniqlash hamda iqtisodiyotning raqamli transformatsiyasi ta’sirini hisobga olgan holda ushbu sohani rivojlantirish uchun institutsional shart-sharoitlarni shakllantirish maqsadida xizmatlarning mohiyati va amalga oshirilayotgan o‘zgarishlar xususiyatlarini o‘rganish dolzarbligini tasdiqlaydi. Ushbu maqolada “xizmat” atamasining mazmuni ko‘rib chiqiladi, xizmatlar tizimlashtiriladi va tasniflanadi, xorijda raqamli xizmatlarning rivojlanish darajasi tavsiflanadi, Yevropa Ittifoqida xizmat ko‘rsatish sohasini raqamlashtirish tendensiyalari va muammolari tahlil qilinadi.
Процесс цифровизации услуг улучшает их безопасность, доступность и функциональность, а между традиционными свойствами продуктов и услуг и новыми «цифровыми» образуется сложная конфигурация. Это подтверждает актуальность изучения сущности услуг и особенностей происходящих изменений с целью выявления тенденций и проблем цифровизации и формирования институциональных условий развития данной сферы с учетом влияния цифровой трансформации экономики. В статье исследовано содержание категории «услуга», проведена систематизация и классификация услуг, дана характеристика уровня развития цифровых услуг за рубежом, проанализированы тенденции и проблемы цифровизации сферы услуг в ЕС.
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